Innové Utility

Specialized consulting, products and services for utilities, municipalities and other governmental entities

Greg Flores, President

Innové Utility

Innové Utility

Innové Utility provides specialized consulting, products and services for utilities, municipalities and other governmental entities. We provide the right resources and talent to help agencies Boost Revenue, Reduce Cost and Manage Risk through:

- Billing System Analytics and Revenue Recovery

- Information Technology Modernization

- Cyber Security

Boost Revenue

Billing System Analytics and Revenue Recovery

- Boost Revenue by identifying billing errors with billing system analytics

- Replace and/or Automate meters to ensure accurate registry of water use and revenue recovery

- Evaluate the need to modernize your Customer Information System

Reduce Cost

Information Technology Modernization

- Implement Smart City strategies, wireless technology and data analytics

- Optimize the cost and interoperability of information systems

- Provide innovative solutions for stalled technology initiatives

Manage Risk

Cyber Security

- Reduce the financial risk of cyber theft

- Protect systems, data and valued information from malicious actors

- Build the cyber resiliency of your workforce, policies and procedures

Business Development

Other Capabilities and Sourced Services

- Source and acquire sustainable and affordable water supplies

- Generate hydropower from existing wastewater, canal, and surface water infrastructure

About Greg

Greg Flores is a native of San Antonio, Texas. Prior to forming Innové Utility, Greg served ten years as a Vice President at San Antonio Water System (SAWS) where he provided leadership in public policy initiatives, regulatory reform, customer service and corporate communications.

As a member of the Executive Management Team as SAWS, Greg provided strategic thinking, creativity, decision making, problem solving and crisis management counsel to the CEO and Board of Trustees. He led Customer Service operations, including billing, revenue collection, meter reading and maintenance, and call center. He was also ultimately responsible for the strategic and tactical oversight of developing, implementing and administering Communications, Public Relations, Inter-Governmental Relations and External Relations programs and efforts, serving as primary corporate spokesperson. He was directly involved in numerous water supply acquisition programs, including the Regional Carrizo Aquifer Project, the SAWS Desalination Plant, and the Vista Ridge Pipeline.

Greg earned a Bachelor of Arts degree from Harvard University and a Master of Public Affairs degree from the L.B.J. School of Public Affairs at the University of Texas at Austin. He is certified by the Management Development Program in Corporate Community Relations at the Carroll School of Management at Boston College.

Greg has served in numerous community leadership capacities, including as a board member at KLRN Public Television and board chair for City Year San Antonio. In 2002 and 2007, he received appointments by Texas Governor Rick Perry to serve as a Commissioner on the bipartisan OneStar National Service Commission and Board Member of the OneStar Foundation. He currently serves as a Board Director of the Texas Lyceum.

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